Terms & Conditions

Last Updated: March 1, 2025

Welcome to the Official "Keana Shatteen" and Aligned Liberation, LLC (“we”, “our”, or “us”). By accessing and using our website, including our online store, virtual consultations, events, and other services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using any of our services.

1. Acceptance of Terms

By accessing or using our website, purchasing merchandise, booking consultations, attending events, or utilizing any of our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree to these terms, please do not use the website or any of our services.

2. Services Provided

"Keana Shatteen" and Aligned Liberation, LLC offers the following services:

1-on-1 Virtual Consultations: Providing advice and support for various areas such as relationship counseling, personal growth, and more.
Relationship Advice: Professional guidance to help individuals and couples improve their relationships.
Public Speaking: Coaching and training to enhance public speaking skills.
Human Resource Services: Consultation for businesses to improve HR practices, including recruitment and employee management.
Employee Counseling: Support services for employees to improve well-being and mental health.
Events: Hosting workshops, webinars, or events related to personal growth, professional development, and well-being.
Online Store: Selling merchandise related to our brand, including but not limited to apparel, accessories, and other products.

3. User Responsibilities

Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our services.
Account Information: You may be required to create an account to book consultations, participate in events, or make purchases. You agree to provide accurate, current, and complete information when creating an account and to keep your account information updated.
Conduct: You agree not to engage in any conduct that is illegal, harmful, or disruptive to the service or other users. You will not use the website for any unlawful purposes, including, but not limited to, fraud, harassment, or distribution of malicious software.
Payment: Payments for consultations, events, and merchandise are due at the time of booking or purchase. By making a payment, you agree to the pricing and payment terms outlined on the website.

4. Booking and Cancellations

Consultations: Consultations are scheduled based on mutual availability. Once a consultation is booked, you will receive a confirmation email with details on the time, date, and platform for the session.
Cancellation Policy: If you need to cancel or reschedule a consultation, event, or other service, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may incur a cancellation fee.
Refunds: Refunds for consultations, events, or merchandise are subject to our refund policy, which may vary based on the type of service or product purchased.

5. Intellectual Property

Content Ownership: All content on the website, including text, images, graphics, videos, logos, and designs, is the intellectual property of "Keana Shatteen" and Aligned Liberation, LLC or its content providers and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from this content without express permission from us.
License to Use: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not allow you to use our content for commercial purposes or in any manner that could harm our brand or services.

6. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

7. Merchandise Sales

Product Descriptions: We strive to provide accurate descriptions of products on our online store. However, we do not warrant that the descriptions are always complete, error-free, or current.
Pricing: Prices for products and services are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
Shipping: Shipping fees and delivery times are provided at the time of purchase and may vary based on the destination.

8. Disclaimers and Limitation of Liability

No Guarantee of Results: While we strive to provide high-quality services, we do not guarantee specific results from consultations, advice, events, or other services.
Limitation of Liability: To the fullest extent permitted by law, "Keana Shatteen", Aligned Liberation, LLC and its affiliates are not liable for any damages arising from your use of the website, services, or merchandise, including but not limited to direct, indirect, incidental, or consequential damages.
Health and Well-being: Our services are intended to offer guidance, but they should not be used as a substitute for professional medical, legal, or psychological advice.

9. Indemnity

You agree to indemnify, defend, and hold harmless "Keana Shatteen" and Aligned Liberation, LLC, its affiliates, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the website, services, or violation of these terms.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not control or endorse these third-party services and are not responsible for their content, policies, or practices.

11. Modifications to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Your continued use of the website after any changes indicates your acceptance of the new terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of The State of Illinois, without regard to its conflict of law principles.

By using our website and services, you agree to these Terms and Conditions.