Privacy Policy

Last Updated: March 1, 2025

At "Keana Shatteen" and Aligned Liberation, LLC ("we", "our", or "us"), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services, including virtual consultations, relationship advice, public speaking coaching, human resource services, employee counseling, events, and online merchandise sales. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide our services and enhance your experience on our website. This information may include:

Personal Identification Information:
- Name
- Email address
- Phone number
- Billing and shipping address (for merchandise purchases)
- Payment information (credit card details, PayPal, etc.)
- Social media profile information (if you interact with us on social media)
Service-Related Information:
- Information you provide during consultations, advice sessions, workshops, events, or any other services you utilize.
- Feedback and survey responses related to our services.
Usage Data:
- Information about how you interact with our website (e.g., pages visited, time spent on the site, links clicked, etc.).
- Device and browser information, IP address, and location data.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services:
- Facilitate virtual consultations, coaching, counseling, and advice sessions.
- Schedule and manage events and workshops.
- Process payments and fulfill merchandise orders.
To Improve Our Services:
- Analyze usage patterns and improve the functionality of our website and services.
- Tailor our content, marketing, and promotions to better suit your preferences.
Communication:
- Respond to inquiries and customer service requests.
- Send important updates, confirmations, and reminders about services, orders, or events.
- Provide newsletters, promotions, or marketing information, which you can opt out of at any time.
For Security and Legal Compliance:
- Protect against fraud, unauthorized access, and ensure the security of our website and services.
- Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist with our operations, such as payment processors, email marketing platforms, and event hosting services. These providers are obligated to keep your information secure and use it only for the purposes for which it was provided.
Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena or legal process, or if we believe it is necessary to protect the rights, property, or safety of [Your Website Name], its users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect the security of your personal information, including the use of encryption and secure payment processing systems. However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: If you believe that your personal information is inaccurate or incomplete, you have the right to request correction.
Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the user experience on our website, analyze usage patterns, and deliver personalized content. A cookie is a small file stored on your device that helps us remember your preferences and enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may limit some functionalities of the website.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms or service providers. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible. If you believe we have collected such information, please contact us.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date at the top will indicate the last update. By continuing to use our website and services after changes are made, you agree to the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us.